General
Drakeset Ltd has invested both time and money improving our image and service to our customers. The Company has always been aware of the need for maintaining quality standards both in house and externally.
Drakeset Ltd is enrolled as an Approved Contractor by the N.I.C.E.I.C, the UK’s consumer safety organisation and independent regulatory body for the electrical industry and is also a member of Contructionline, the UK register of construction workers.
In 1994 Drakeset Ltd engaged the services of a Quality Management Consultant to implement a Quality System and gained accreditation to BS EN 9002 1994. Our Quality Manual was updated to the new ISO9001:2000 Standard in 2001. The Company now self-audits to those procedures and offer our services based on documented best bench practice supported by a fully trained team.
An uncontrolled copy of our Quality Manual is available on request
Working Practices
All our sub-contractors and suppliers of hardware are continually evaluated on their capability to support our philosophy of getting it ‘Right First Time’.
Drakeset would normally expect to be in close consultation with the client, suppliers etc. or any other organisation that has an influence on the quality outcome of the project.
Planning is an essential part of any project, not only at the start but also in bringing it to a successful conclusion. We undertake to document our methods in the form of a Method Statement and included in this process a documented Risk Assessment of all activities.
Continuity of Staff
To retain continuity of staff on long term contracts it is our policy to retain key members on site for the duration of the contract, to include a Contracts Supervisor or Manager.